At Delhaize innovation is a part of our culture and digital innovation is a big priority. We do live in a digital world, but we cannot forget about the human connection. Are you our next Digital Customer Solutions Manager that will translate digital innovations into solutions that add real value to our customers life?
As Digital Customer Solutions Manager you will be responsible for co-creating our digital roadmap in terms of strategic projects as well as their implementation. Off course you are not alone in this. You will align with internal stakeholders such as E-commerce, CRM and Store Concept as well as external stakeholders. In doing so you always consider the best customer journey and experience as well as their current and future needs. You will be in the lead to further develop our SuperPlus loyalty card but will also propose and support ideas and projects with regards to loyalty & engagement, etcetera. On top of this you are the expert in digital and technological innovations for digital customer interactions and you keep updated about and ahead of relevant trends and developments.
- You are obsessed with digital solutions and always keep the customer experience in mind in proposing and implementing these solutions.
- You have strong project management skills.
- You combine strategic vision with tactical practicality. You translate your digital ideas into concrete objectives and actions.
- You influence people through your empathetic and enthusiastic approach and know how to motivate different stakeholders to work together towards a common goal.
- You have an analytical mindset.
- You are an excellent communicator in Dutch, French and English and can inspire people.
A job and a richly filled private life? At Delhaize you can. You will receive an attractive salary adapted to your experience. Moreover, you enjoy various extra-legal benefits: company car with fuel card, cell phone plus subscription, net compensation, annual bonus, meal vouchers, extensive group and hospitalization compensation, and of course a staff discount in the store! And growing? That goes fast at Delhaize. Through our training courses, on the store floor and through our training catalog, you get the space to do so. Evolution? That too is possible. Just ask one of your future colleagues.
Does the position above appeal to you? Then apply immediately and discover what your possibilities are at Delhaize! #LI-ESCHU1070