Vos responsabilités

We are looking for smart minds like yours – analytical and curious. Does working as a data analyst in a customer-oriented environment sound fun to you? If so, we have an opportunity! The Customer Insights Team is a young and dynamic team in the E-Commerce, Data & Analytics department at Delhaize. The mission of this team is to help and guide the business and top management with their operational and strategic decision making by formulating clear recommendations based on solid data analysis. As Analytics Analyst you exploit Delhaize’s database by using tools, statistical methodologies, and advanced data analytics to provide your internal clients and management with clear, objective, and relevant information to make decisions.

As an Analytics Analyst you translate business needs into analyses and recommendations by collecting, analyzing, and interpreting internal and external data. Based on this you formulate actionable recommendations for your internal clients and for management. You will communicate and present these observations, results, and recommendations to them in an objective way and in a way that can be easily understood by audiences with a different (non-technical) background. You develop statistical models with Azure Databricks and advanced visualizations with PowerBI to help the business to understand root causes and better anticipate future developments. You evaluate or predict the performance or impact of commercial campaigns, new concepts, and external events. The Analytics Analyst is the contact person for the created models and analysis, as such you support and help different departments to put concrete action plans into place. To be able to share your knowledge with the rest of the organization you proactively follow market trends. You participate in ad hoc customer insights projects and make sure objectives and timelines are respected. You will collaborate closely with your team members specialized in traditional market research in leveraging internal (transactional) and external (declarative or panel) data together to arrive at a coherent conclusions and recommendations to help the business. You identify shortcomings in methodologies and procedures, propose alternatives and are responsible for an efficient and successful follow-up.

Votre profil

As Analytics Analyst, it is crucial you have a good working knowledge of SQL or another programming language (such as Python). If you are used to working with Databricks and/or Power BI it is a plus. You have acquired this knowledge during your studies combined with a practical internship or already have experience in a similar position. You are accurate and have an analytical mind. Seeing as you will coordinate between different stakeholders you have strong interpersonal skills. You are a good communicator in French, Dutch and English. You are not reluctant to ask for information and are curious to learn as much as possible. You can manage your stress and work autonomously when needed.

  • Communication skills & vulgarization: integrating different sources by storytelling 
  • Pragmatic problem solver
  • Structured
  • Detail-oriented

Notre offre

Un emploi et une vie privée richement remplie? Chez Delhaize, c’est possible. Vous recevrez un salaire attractif et adapté à votre expérience. De plus, vous bénéficiez de divers avantages extralégaux: voiture de société avec carte de carburant, téléphone portable plus abonnement, rémunération nette, bonus annuel, chèques-repas, assurance groupe et hospitalisation étendues, et bien sûr une réduction pour le personnel dans le magasin! Et qu’en est-il de l’apprentissage constant? Ça va vite chez Delhaize. Grâce aux formations, sur le terrain et via notre catalogue de formations, vous obtenez l’espace nécessaire pour le faire. Continuer à évoluer? C’est également possible. Demandez à l’un de vos futurs collègues.
La fonction ci-dessus vous intéresse? Alors postulez immédiatement et découvrez quelles sont vos opportunités chez Delhaize!